Delete account

Option 1: in the app

Sign in, go to Profile and tap ‘Delete account’ at the bottom. Confirm by typing DELETE. Your account is deleted immediately and you are signed out.

Option 2: by email

Email privacy@saferoutestop.com from your account's email address with the subject ‘Delete account’. We confirm and delete your account within 30 days.

What is deleted

Your account (email, login details), profile and points, vehicle profiles, saved routes, saved parkings, reports, reviews, notification preferences, usage data and subscription status in our database.

What may be kept

Anonymised statistics (such as average occupancy) that can no longer be traced to you.

Billing and purchase records kept by Apple, Google or RevenueCat under their own policies and statutory (tax) retention duties, up to 7 years.

Server logs, automatically erased within 12 months.

Important: subscription

Deleting your account does not cancel an active subscription. Cancel it first via the App Store or Google Play (see Support).

Timeframe

Deletion in the app is immediate; backups are overwritten within 30 days.